Privacy Policy

Effective Date: September 24, 2025
Company Name: Koh Tao Divers
Contact Email: info@kohtaodivers.com

1. Introduction

At Koh Tao Divers (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, services, or make bookings with us.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing details, and diving certification status.
  • Booking Information: Dates, preferences, and special requests related to your diving experience.
  • Payment Data: Processed securely via Stripe. We do not store full credit card details.
  • Usage Data: Through Google Analytics, we collect anonymized data such as pages visited, time spent, and device type.
  • Cookies: Used to enhance your browsing experience and analyze site traffic.

3. How We Use Your Information

We use your information to:

  • Process bookings and payments
  • Communicate with you about your diving experience
  • Improve our website and services
  • Send updates or promotional offers (only with your consent)
  • Comply with legal and safety requirements

4. Third-Party Services

We use trusted third-party providers to operate our business:

  • Stripe: For secure payment processing
  • Google Analytics: For website traffic analysis

These providers may collect and process data according to their own privacy policies.

5. Data Protection

We implement reasonable safeguards to protect your personal data from unauthorized access, disclosure, or misuse. However, no online transmission is 100% secure.

6. Your Rights

Depending on your location, you may have rights to:

  • Access or correct your personal data
  • Request deletion of your data
  • Withdraw consent for marketing communications

To exercise these rights, contact us at info@kohtaodivers.com.

7. International Data Transfers

As we operate in Thailand and use global services like Stripe and Google Analytics, your data may be transferred and processed outside your country of residence.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

For questions or concerns about this Privacy Policy, please reach out to:

📧 info@kohtaodivers.com
🏝 See /contact-us